Please note that our HQ and Lab will be closed from April 18th to April 21st for the Easter bank holiday. During this time, orders will not shipped and phone lines will be unavailable.
Any orders placed before 1pm on Thursday 17th April will be processed as normal, and any orders placed after will be shipped starting on Tuesday 22nd April.
If returning test samples, please do not ship them from Tuesday 15th April to Monday 21st April, as they will arrive during the closure and may be rejected.
Thank you for your understanding.
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Why is the Urinary EcologiX not recommended for males*?
During the development of the Urinary EcologiX test, we found that urine samples from male* volunteers typically had very low microbial load. This means that it is more difficult to accurately measure the microbiota in these samples. The panel of microbial targets that we detect was also selected based on research into the female urinary microbiota, and therefore may be less relevant to male* patients.
*assigned male at birth “