Orders received by 13:00 will be dispatched the same day.
All prices quoted include VAT.
Your debit/credit card will be debited within 12 hours of placing your order with us unless other arrangements have been made between the customer and Invivo.
Shipping Test Kits
Europe: £25 sent with FedEx and includes return shipping documents & packaging
For the rest of the world we will send the test kits out with FedEx with the following charges:
USA & Middle East: £25.00.
South Africa, Australia and New Zealand: £35.00.
For all other countries, please get in touch with our Customer Service team.
Shipping Therapeutics (UK)
Orders > £100: free with Parcelforce 48 hour courier service.
Orders < £100: 1st Class £3.00
Next Day Anytime Delivery Courier Service: £6.95
Next Day AM Delivery Courier Service: £12.00
Shipping Therapeutics (Europe & Rest of World)
Orders will be on an individual basis, dependent on weight and location. Please get in touch with our Customer Service team.
The UK is set to leave the European Union on 31st January 2020.
We have done all we can to ensure imports and exports will not be held by customs; however, delays may still occur which are out of our control.
If you are concerned about your shipment due to the new custom controls (as of the 1st February 2020), please get in touch.
Returns and Refunds
Returns are only accepted if the goods are damaged on delivery, allergic reactions or a mistake on our part and in which case, we will offer a full refund by the same means that the payment was made to us.
Please get in touch with our Customer Service team immediately.
A 15% restocking fee will be applied after 14 days.