Please note that our HQ and Lab will be closed on Monday 25th August for the bank holiday. During this time, orders will not shipped and phone lines will be unavailable.
If returning a test sample, please make sure it doesn’t arrive over the weekend or on Monday 25th August, as they will arrive during the closure and may be rejected.
Thank you for your understanding.
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When is the best time to collect a Vaginal EcologiX sample?
The Vaginal EcologiX test may show different results throughout the course of the month due to hormonal and bacterial changes. If possible the sample should be taken when symptoms are most present, but not during menstruation to avoid contamination of the sample.
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