Please note that our HQ and Lab will be closed on Monday 25th August for the bank holiday. During this time, orders will not shipped and phone lines will be unavailable.
If returning a test sample, please make sure it doesn’t arrive over the weekend or on Monday 25th August, as they will arrive during the closure and may be rejected.
Thank you for your understanding.
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Should I freeze my GI EcologiX sample before sending it?
Your samples can be stored at room temperature or a refrigerator before posting. Please do not freeze your samples as it can degrade them when they are defrosted for testing.
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