Please note that our HQ and Lab will be closed from April 18th to April 21st for the Easter bank holiday. During this time, orders will not shipped and phone lines will be unavailable.
Any orders placed before 1pm on Thursday 17th April will be processed as normal, and any orders placed after will be shipped starting on Tuesday 22nd April.
If returning test samples, please do not ship them from Tuesday 15th April to Monday 21st April, as they will arrive during the closure and may be rejected.
Thank you for your understanding.
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My Urinary EcologiX sample did not reach the fill line, what should I do?
Please send in your Urinary EcologiX sample as it is likely that your sample will be suitable for analysis. If your sample does not pass our quality control we will inform you.
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Can't find what you're looking for? Send us an email at cegsupport@invivo.odoo.com