Please note that our HQ and Lab will be closed from April 18th to April 21st for the Easter bank holiday. During this time, orders will not shipped and phone lines will be unavailable.
Any orders placed before 1pm on Thursday 17th April will be processed as normal, and any orders placed after will be shipped starting on Tuesday 22nd April.
If returning test samples, please do not ship them from Tuesday 15th April to Monday 21st April, as they will arrive during the closure and may be rejected.
Thank you for your understanding.
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I am currently taking antibiotics; can I still take do the Urinary EcologiX test?
It is best to wait at least 14 days after your last dose of antibiotics before taking the Urinary EcologiX test. However, if you are on long-term antibiotics and you still have active symptoms, you can consider using the test but this should be discussed with your health care provider.