Please note that our HQ and Lab will be closed from April 18th to April 21st for the Easter bank holiday. During this time, orders will not shipped and phone lines will be unavailable.

Any orders placed before 1pm on Thursday 17th April will be processed as normal, and any orders placed after will be shipped starting on Tuesday 22nd April.

If returning test samples, please do not ship them from Tuesday 15th April to Monday 21st April, as they will arrive during the closure and may be rejected.

Thank you for your understanding.

Help Centre


Not the answer you are looking for? Please use the input below to find the correct one.

How soon can I expect to receive my order?

We send our test kits out with free shipping using the Royal Mail 1st class service (approx 1-3 days) as standard. You can also choose to use next working day delivery for £8.29.
For our supplements, you can either choose the next working day for £9.95 or  the Royal Mail 1st class (approx 1-3 days) service for £3.95

Not the answer you are looking for? Please use the input below to find the correct one.
Can't find what you're looking for? Send us an email at cegsupport@invivo.odoo.com