Please note that our HQ and Lab will be closed from April 18th to April 21st for the Easter bank holiday. During this time, orders will not shipped and phone lines will be unavailable.

Any orders placed before 1pm on Thursday 17th April will be processed as normal, and any orders placed after will be shipped starting on Tuesday 22nd April.

If returning test samples, please do not ship them from Tuesday 15th April to Monday 21st April, as they will arrive during the closure and may be rejected.

Thank you for your understanding.

Help Centre


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Can I take antibiotics, antimicrobials, steroids or aspirin while doing the Vaginal EcologiX test?

We cannot ask clients to stop medications that are prescribed by a medical professional. If you are taking long term therapy, please inform your healthcare provider so they can interpret the test with this in mind. If you are taking short term medication, waiting 2 weeks after a course of medication is finished is advised.


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Can't find what you're looking for? Send us an email at cegsupport@invivo.odoo.com