Please note that our HQ and Lab will be closed from April 18th to April 21st for the Easter bank holiday. During this time, orders will not shipped and phone lines will be unavailable.
Any orders placed before 1pm on Thursday 17th April will be processed as normal, and any orders placed after will be shipped starting on Tuesday 22nd April.
If returning test samples, please do not ship them from Tuesday 15th April to Monday 21st April, as they will arrive during the closure and may be rejected.
Thank you for your understanding.
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Is Bio.Me IB+ stable in varying temperatures?
Bio.Me IB+ is stable at an approximate range of 10-25C, short periods outside of this (e.g. for shipping) should not affect the product.
We know that live cultures can start to reduce after prolonged exposure to heat, so if you do live in a hotter climate we would recommend keeping Bio.Me IB+ in the fridge.